Privacy Policy
Last Updated: June 2026
At Autolec HD Ltd (“Autolec”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, purchase products, book services, or otherwise interact with our business. Autolec operates from Huddersfield and provides auto electrical services, vehicle security systems, trackers, dash cams, ECU remapping, diagnostics, and related vehicle services. (Autolec)
Who We Are
Autolec HD Ltd
Unit 2 Colne Road
Huddersfield
HD1 3ER
Telephone: 01484 453154
Email: contact@autolec.co.uk
For any questions regarding this Privacy Policy or your personal data, please contact us using the details above. (Autolec)
Information We Collect
We may collect and process the following types of information:
Personal Information
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Name
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Email address
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Telephone number
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Postal address
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Company name (where applicable)
Vehicle Information
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Vehicle registration number
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Vehicle make, model, and year
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Vehicle identification details
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Service and repair history
Transaction Information
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Products purchased
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Services booked
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Payment information (processed securely through third-party payment providers)
Technical Information
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IP address
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Browser type and version
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Device information
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Website usage data
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Cookies and analytics information
Communications
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Enquiries submitted through our website
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Emails, phone calls, and messages exchanged with us
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Customer feedback and reviews
How We Use Your Information
We use your information to:
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Respond to enquiries and provide quotations
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Supply products and services you have requested
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Schedule appointments and installations
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Process orders and payments
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Maintain customer records
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Provide customer support
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Send service updates and booking confirmations
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Improve our website and services
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Comply with legal and regulatory obligations
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Prevent fraud and protect our business interests
Legal Basis for Processing
Under UK GDPR, we process personal data on one or more of the following legal grounds:
Contractual Necessity
To provide products, installations, repairs, diagnostics, and other services requested by you.
Legitimate Interests
To operate and improve our business, provide customer support, and maintain security.
Legal Obligation
Where we are required to retain records for tax, accounting, warranty, or regulatory purposes.
Consent
Where you have expressly agreed to receive marketing communications or other optional services.
Marketing Communications
We may occasionally send information about our products, services, promotions, or special offers where permitted by law.
You may opt out of marketing communications at any time by:
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Clicking the unsubscribe link in our emails
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Contacting us directly
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Requesting removal from our marketing database
We will never sell your personal information to third parties for marketing purposes.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used for:
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Website functionality
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Security
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Performance monitoring
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Analytics
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User preferences
You can manage or disable cookies through your browser settings, although doing so may affect certain website functionality.
Sharing Your Information
We may share your information with trusted third parties where necessary, including:
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Payment processing providers
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Website hosting providers
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Vehicle security and tracking system providers
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Software and IT service providers
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Accountants, legal advisers, and regulatory authorities
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Delivery and courier companies
All third parties are required to process personal data securely and only for authorised purposes.
Data Security
We take appropriate technical and organisational measures to protect your personal information against:
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Unauthorised access
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Loss or theft
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Misuse
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Disclosure
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Alteration
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Destruction
While we strive to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
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Provide services
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Meet legal obligations
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Resolve disputes
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Maintain business records
Where data is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection laws, you have the right to:
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Access your personal data
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Request correction of inaccurate information
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Request deletion of your data
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Restrict processing in certain circumstances
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Object to processing
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Request transfer of your data
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Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided above.
Third-Party Links
Our website may contain links to external websites, social media platforms, or third-party services. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
Children’s Privacy
Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology, or business practices. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Autolec HD Ltd
Unit 2 Colne Road
Huddersfield
HD1 3ER
Telephone: 01484 453154
Email: contact@autolec.co.uk (Autolec)
Information Commissioner’s Office (ICO)
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
However, we would appreciate the opportunity to address your concerns first.